Privacy

Advance Intelligence Pte. Ltd. and its subsidiaries (“ADVANCE.AI”, “we”, “us”, “our”) is committed to protecting and respecting your privacy. 

This Privacy Statement (together with our Terms of Use and any other documents referred to in it) sets out (i) the basis on which we will process any personal data we collect from you, or that you provide to us; and (ii) information on our use of cookies. Please read the following carefully to understand our views and practices regarding cookies, your personal data, and how we will treat such information. By visiting our website, you are accepting and agreeing to our practices described in this Privacy Statement.

COLLECTION AND PROCESSING OF “Personal Data”

You can use and browse our website without having to disclose your personal data, except as may be necessary to allow us to respond to your requests or in cases where you contact us directly.

“Personal Data” means any data (whether true or not), about or relating to an individual who can be identified from that data (including when it is put together with other information to which we have or are likely to have access) or is otherwise an identified or identifiable individual.

We collect this Personal Data when you provide it to us, through registration, completion of forms, emails, enquiries and requests, and similar situations in which you have chosen to provide the information to us. 

Examples of Personal Data include, but is not limited to, your name, address and email. If you choose not to provide such information, it may not be possible for us to respond to your request or enquiry.

We will retain control of, and responsibility for, the use of any Personal Data you disclose to us. Such data shall remain in our possession, or that of data intermediaries acting on our behalf.

PURPOSE OF USE

All Personal Data and other information collected may be used by ADVANCE.AI and its affiliates individually or collectively and may be combined with other information for the following purposes:

• Responding to your enquiries or requests pursuant to your emails, telephone calls, faxes and/or submission of form(s);

• Responding to your job/internship application or your recruitment queries;

• Responding to and taking follow-up action on complaints;

• Performing office and operational administrative matters following your request; or

• Seeking feedback and comments on ADVANCE.AI's business and operational matters.

IP ADDRESSES

When you use our website, we may collect and store information about your computer (including your IP address, operating system and browser type) for system administration. This is statistical data about our users' browsing actions and patterns. This data could possibly lead to your identification, but we, and our data intermediaries, do not use it to do so unless permitted by law.

COOKIES

When you visit our website and when you and/or your company use our services, we collect certain transaction information by automated means.  We do this by using technologies such as cookies, pixel tags, browser analysis tools, server logs and web beacons.  We may also collect information about the website you were visiting before you came to our website and the website you visit after you leave our site.

What is a cookie?

Cookies are small files which are placed on your computer when you access a website or app – amongst other things, they help the website user to navigate efficiently between pages and the website operator to track usage of the site.

Cookies set by ADVANCE.AI (the owner of the website) are called "first party cookies". 

Cookies set by parties other than ADVANCE.AI are called "third party cookies".  Third party cookies enable us to analyse our website use and other features (e.g. like advertising, interactive content and analytics). 

We use third party cookies from Google Analytics and HubSpot: 

• Google Analytics has an explanation of how they use cookies here. 

• HubSpot has an explanation of how they use cookies here. 

To the extent permitted by the prevailing laws, we may send your data to our affiliates or other third parties. However, you may withdraw the transferred data to other parties by sending us the prior written notification within 30 days. Please note that third party cookies allow your computer to be recognized both when it visits our website and also when it visits certain other websites. 

Why we use cookies

Our website uses cookies to distinguish you from other users of our website by storing, generally non-personally identifiable, information (e.g. session information such as the number of times you visit our website and the location from which you are accessing the website). Note that some limited information is personally identifiable for the purposes of:

• managing and customizing your experience on the website/platform;

• analysing trends and improving our site for our users; and

• delivering content tailored to your interests and the manner in which you browse our websites and platforms.

Any other information is anonymized and/or aggregated to produce statistical reports that enable us to evaluate the use of our website; and to make improvements to, and increase efficiency when you browse our website.

WHAT DO WE USE COOKIES FOR

We use cookies: (i) to track your activities on our website; (ii) the purposes described in this Privacy Statement, but they will not generally allow us to obtain information of a personal nature such as your name and address; (iii) and/or other purposes including but not limited to functionality, performance, statistics, marketing, etc as long as permitted by the local laws. We will only be aware of such information if you provide the information to us or you have set the preferences in your browser to provide this information automatically.

We use the information collected to analyse trends and improve our site for our customers, as more particularly described below.

Your options in relation to the use of cookies

By using our website, apps or platforms, you agree to the use of cookies and other technologies as set out in this Privacy Statement.  If you do not agree to such use please either refrain from using the relevant website, app or platform, or see the section below “Can you disable cookies?” to adjust your settings. 

We use cookies from Google Analytics to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Click here for an overview of privacy and cookie practices at Google. 

You can identify Google Analytics cookies by their names: _utma ;_utmb; _utmc; _utmz

We use various types of HubSpot cookies. HubSpot describes their cookies here as follows:

• Essential website cookies: these cookies are strictly necessary to provide you with services available through our Websites. 

• Performance and functionality cookies: These cookies are used to enhance the performance and functionality of our Websites but are non-essential to their use. However, without these cookies, certain functionality may become unavailable.

• Analytics and customisation cookies: These cookies collect information that is used either in aggregate form to help us understand how our Websites are being used or how effective our marketing campaigns are, or to help us customise our Websites for you.

• Advertising cookies: These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.

• Social networking cookies: These cookies are used to enable you to share pages and content that you find interesting on our Websites through third party social networking and other websites. These cookies may also be used for advertising purposes too.

Please see more information on these cookies as well as how to identify them here.

CAN YOU DISABLE COOKIES?

Yes, your browser will enable you to disable, control or delete cookies if you wish.  Further information can be found in the “Help” section of your browser or at www.allaboutcookies.org. However, you should note that if you choose to do this, it may have an impact on the quality of your browsing experience.

Please note that changing these settings may limit the functionality of some web pages or prevent them from loading properly. Additionally, the major browsers have attempted to implement the draft “Do Not Track” (DNT) standard of the World Wide Web Consortium in their latest releases. As this standard has not been finalized, this website is not compatible with DNT and does not process DNT messages.

To opt out of being tracked by Google Analytics across all websites, please visit http://tools.google.com/dlpage/gaoptout

Click here to remove HubSpot's tracking cookies from your browser.

THIRD PARTY WEBSITES

Our website, including this Privacy Statement, may contain links to and from third party websites (for example Google Analytics and HubSpot). If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

WHERE WE STORE YOUR PERSONAL DATA

The data that we collect from you may be transferred to, and stored at, a destination outside Singapore. It may also be processed by staff operating outside Singapore who work for us or for one of our service providers.

By submitting your personal data, you agree to this transfer, storing and processing. Advance AI will take appropriate steps to ensure that your data is treated securely and in accordance with this Privacy Statement.

SECURITY

We use technical and organisational security precautions to protect your data from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risk. Our security procedures are continuously revised based on new technological developments.

DATA BREACH NOTIFICATION

In the event of a security incident breach leading to accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to, Personal Data, we shall promptly assess the impact. After establishing that the data breach is likely to result in significant harm or impact to the affected customers to whom the Personal Data relates to, or of a significant scale, we shall report this breach within reasonable timeline to the regulatory body or data protection authority as well as affected customers.

DATA RETENTION

We retain your personal data for as long as necessary for the fulfilment of the purposes for which it was collected or to which you have given your consent, except where otherwise provided for by law.

RIGHT TO WITHDRAW CONSENT, REQUEST ACCESS TO, AND CORRECTION OF PERSONAL DATA

You have the right to withdraw consent, request access to, and correction of personal data that Advance AI holds about you in accordance with applicable laws.

All requests for the withdrawal of consent, access to, or correction of personal data held by Advance AI shall be made by contacting us via post at:

Singapore:

Attention: Legal Team

Advance Intelligence Pte Ltd

80 Robinson Road #09-01

Singapore 068898

CHANGES TO OUR PRIVACY STATEMENT

This Privacy Statement may be amended, supplemented, modified and updated from time to time.  Please check back regularly for any updates.

CONTACT

Questions, comments, complaints and requests regarding your personal data or this Privacy Statement should be addressed at [email protected].

Last updated: 17 September 2024